Company
Security & privacy

Your tax records stay in Canada.

Receipts say a lot about a person. We built Claimwise to collect as little as possible, keep it in Canada, and give you the keys.

Claimwise app screen: security
Claimwise app screen: privacy

Stored in Canada

Database, files, auth and backups run in AWS Canada (Central).

No SIN, ever

We never collect your Social Insurance Number.

Read-only bank access

Through Flinks or Plaid. We can’t move money.

Encrypted

TLS in transit, encryption at rest, tokens in a secrets vault.

Short-lived image links

Receipt images are served through links that expire in 5 minutes.

Card numbers masked

We keep only the last 4 digits and mask full numbers on images.

Passkeys and MFA

Authenticator-app MFA, required on Business and Accountant plans.

Your devices, your call

See every signed-in device and sign any of them out remotely.

Scoped accountant access

Share a tax year, revoke it in one tap.

AI, plainly

Your receipts don’t train anyone’s model.

Some processing, like the AI that reads receipts, happens outside Canada. Every provider is named in our privacy policy and bound by contract not to train on your data and to limit how long they keep it.

Quebec: a privacy impact assessment is completed before any transfer outside Quebec, per Law 25.

Claimwise app screen: settings privacy
Your data, your rules

Keep it, take it, or delete it.

6 years

Records kept after each tax year, CRA’s standard period, then deleted unless you extend.

< 10 min

Target time for a full export of everything, images included.

30 days

Deletion requests completed within 30 days, with any legal holds disclosed.

Compliance, without the fine print

StandardStatusWhat it means
PIPEDAIn place at launchfederal privacy law, including breach reporting
Quebec Law 25PIA before transferprivacy impact assessment before data leaves Quebec
Penetration testPlanned, annualindependent third-party testing every year
SOC 2 Type IIPlanned, year 2audit starts in our second year to support firms and businesses

Found a security issue? Email [email protected]. We reply within one business day.

Privacy questions? Ask a human.

Write to [email protected], or read the full privacy policy.